Contact Us
Accessibility
Most of your answers can be found in our FAQ section.
If you still have questions, contact our Customer Service Team.
Please note that due to the current high volume of inquiries it may take up to 7 business days to respond to your email. If you have any questions, feel free to ask our chatbot Juno for 24/7 support.
PO Box 6100,
Westerville,
OH 43086-6100
* To contact us, please call 1-800-722-4545 (toll-free). Calls will be handled by our customer service representatives (who may operate from outside the USA).
Our Commitment to Accessibility
We are committed to making the Jupiter experience available to all our customers, including those with disabilities, and have programmed this website with accessibility in mind.
Need Assistance or Have Feedback?
If you notice any content, feature or functionality that you believe is not fully accessible to people with disabilities, please contact us at customerservice@jupiter24.com with the words "Disability Accessibility" in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We value all feedback and while we can't promise that we'll make the changes you suggest, we take your input seriously and will consider it as we evaluate ways to accommodate all of our customers consistent with our overall accessibility policies.
Please note that due to the current high volume of inquiries it may take up to 7 business days to respond to your email. If you have any questions, feel free to ask our chatbot Juno for 24/7 support.
PO Box 6100,
Westerville,
OH 43086-6100
Excluding federal holidays